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"Where's my package" and other USPS changes
The latest updates to the USPS services and a creative approach to solving the "Where's my package question"
Handmade Seller Magazine
March 20, 2025
Have you ever dealt with the “Where’s my package" conundrum? Customers want to know when they will get the latest treasure they ordered from you. They are excited about their purchase! As a seller, you ship it via USPS, and it is out of your hands.
Inevitably, some customers will ask you when the package is coming. You might provide all the shipping information, but you still get this question. It takes up valuable time to answer, for a process that is now out of your control. So what can you do about it?
Did you know that the United States Postal Service has announced a series of changes. And that they start on April 1st, 2025? It is a series of initiatives as part of their ongoing modernization of their system. There are also new operational efficiencies. And those efficiencies are part of our answer to the “Where’s my package?” challenge.
In this article I will cover:
What’s changing
The timeline for the changes
Solving the “Where’s my package” challenge