How do you track what customers are doing on your website? When you first build and launch a website, it can be hard to know prospective customers are seeing. Are they getting stuck at different points in the journey? How are they using your site?
We have started using a tool here at the magazine to help with this process. It is helping us get a better idea of what is happening, so we can address issues as they come up. Best of all, it’s free. And you can use it too!
Historically, many companies have used Hotjar to do monitoring on their websites. However, if you have traffic spikes during new product launches you can easily go over their minimum for tracking. Moving from free to paid tiers can get very expensive. If you are looking for a free alternative to explore, read on!
Subscribe to Handmade Seller Magazine to read the rest.
Become a paying subscriber of Handmade Seller Magazine to get access to this post and other subscriber-only content.
UpgradeA subscription gets you:
- Access to this article, plus our entire back catalog
- Special subscriber only articles on important publicly traded companies in our industry, such as Etsy, Pinterest, and Shopify
- Access to our beautiful quarterly magazine, to read articles online or download
- Print subscriptions are also available for addresses in the United States of America